Tab: Call Log
Context
Tab in Calls. Displays past calls from the organization's telephony backend.
How to Open
- Open "Calls" in sidebar
- Switch to Call Log / History tab
- List appears, sorted by date (newest first)
Content per Entry
| Element | Description |
|---|---|
| Type icon | Incoming, outgoing, missed, voicemail |
| Participant | Name or number |
| Time | Date and time |
| Duration | For completed calls |
| Details | Click opens detail view (if available) |
Actions
| Action | Description |
|---|---|
| Call back | Start new call to contact |
| Add to Speed Dial | Quick access under Calls → Speed Dial |
| Open details | Full info, possibly transcript |
Transcripts
Live captions during a meeting and the stored transcript in the details drawer are different: captions are visible to everyone in the room; a persisted transcript in call history requires the right server setup (transcriber, database on the Vista node where applicable).
For supported calls (depends on backend):
- Full text / raw transcript (e.g. Vista node with PostgreSQL)
- Summary and action items (e.g. Sparks Conf) when provided by the backend
Multiple meetings in the same room: Persistent Matrix chats (e.g. a team channel) can host back-to-back meetings. Each call-log entry and the transcript in Details refer to that meeting—not earlier calls in the same chat (Vista node with local call log and PostgreSQL, as of May 2026).
Reconnects: If you briefly disconnect and rejoin the same meeting within about five minutes, the server typically reuses the same call-log entry instead of creating a duplicate row (same user, same LiveKit room).
Post-meeting sharing (moderators): In the call detail drawer, appointment moderators can share with participants after the meeting ends:
- Participant protocol — who joined this meeting instance (attendance-style list)
- Transcript — stored meeting transcript (when created and saved for the appointment)
Recipients see a shared entry in their call log with limited access (protocol only, transcript only, or both). Shares can be revoked. Organizer options allow post-meeting share of protocol and allow post-meeting share of transcript control whether moderators may grant each type (see Event meeting options).
Operations note: Who may read stored transcripts is controlled by server policy. After the meeting ends, sessions are finalized and temporary buffers cleared.
Search
- Search field above list
- Filter by name, number, or time range
- Results filtered live
Requirements
- Typical: OIDC; call log from the organization’s telephony / Conf backend
- Alternative (self-hosted): local call log on the Vista node with Matrix identity / token—ask your administrator
- Without suitable authentication: Tab may be empty or limited
📸 Screenshot:
📸 Screenshot:
